Legal Support Advisor


Start Date:

Monday 28 October 2019





Position Type:

Temp - Perm

Job Overview:

Our client based in Kettering have an exciting opportunity for a Legal Support Advisor to join their team.

Would you like to join a fun, dynamic, highly committed team that enjoys supporting consumers with enquiries and don't have to do any cold calling?

The Legal Support Advisor Role

If you have experience of working in a call centre, customer service or retail environment and are naturally friendly, able to reassure and confident then we’d love to hear from you.

They are currently looking for people to join the Support Centre, responding to enquiries from consumers who have suffered a personal injury. They do not cold call and so every person you speak to over the phone or via our LiveChat service wants your help.

What you’ll get in return for your hard work and commitment in particular is:

·       Extensive training and support through our dedicated learning academy

·       The opportunity to earn a performance based bonus

·       Recognition for your length of service through a discretionary bonus scheme and additional holiday

·       A health cash plan policy, giving you cash back on everyday health and wellbeing costs

·       A chance to make a difference to our local community through paid community days and charity activities.

As a Legal Support Advisor, you will act as the face of our business, being the first point of contact for the consumers.

Legal Support Advisor is to:

·       Listen and assess the consumers’ case, building rapport to support them through the initial stages of their claim and reassuring them of the process

·       Capture accurate data in an efficient way

·       Work to and exceed targets and, be flexible, working as a team on a four-week shift pattern which will include some evenings and weekends.

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