Internal Sales Representative

BH963

Start Date:

Monday 30 March 2020

Location:

Easily commutable from Kettering, Wellingborough, Northampton

Salary:

circa 21-24k + commission

Position Type:

Permanent

Job Overview:

Responsibilities and Duties

· To understand what makes each customer successful and tailor responses on inbound calls to meet customer needs.

· Ensure sales to existing and new customers are followed up to measure customer service satisfaction and identify possible areas to improve our internal processes.

· To work towards achieving agreed financial and activity objectives and targets.

· To feedback market and competitor information to management.

· To take ownership of and resolve customer complaints and issues.

· To raise relevant quotes on time and accurately.

· To ensure area sales rep is aware of all relevant customer activity

· Follow up all quotes within agreed timescale and log successes and where appropriate reasons for quotes being unsuccessful.

· Escalate any complex / large / difficult opportunities or issues for advice and support.

· Ensure all relevant information is completed and updated on Sales Force and LV system

· To be pro-active in making outbound calls for sales enquiries and lead generation

Person Specification

· Proven Sales Experience

· Organised and able to work to tight deadlines

· Excellent communication skills at all levels

· Target Driven

· Good IT skills

· A confident and determined approach

· A high degree of self-motivation and drive

· The ability to work both independently and as part of a team

· Experience of working within a Lighting, Technical role preferable

Benefits:

  • Bonus scheme
  • On-site parking
  • Life insurance
  • Wellness programs

Apply for this Position:

 

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