Account Development Executive

BH1034

Start Date:

Monday 19 July 2021

Location:

Market Harborough

Salary:

£20-23000 basic plus commission + incentives

Position Type:

Permanent

Job Overview:

We are looking to further build the lively and energetic team of our Market Harborough based client with even more lively and energetic people! 

You will be part of an amazing culture and ethos in an encouraging and understanding environment, whether working from home or the office.

This position sits within a dynamic sales environment. Primarily desk based, the Account Development Executive (ADE) will be tasked with managing a customer base on behalf of the company.

The ADE will use their sales skills to keep their customers in contract whilst growing their base by selling new products and services offered.

The successful candidate will be able to demonstrate their ability to drive new sales, forecast accurately, plan strategically and negotiate whilst delivering excellent customer service.

Key Responsibilities

  • Identify and sell suitable solutions, products and services in order to achieve quarterly sales targets
  • Identify new sales opportunities within existing accounts to retain business account management by up-selling and cross-selling in order to grow the base size
  • Build strong customer relationships, engaging the client at key decision-maker level in business debates to identify and qualify & close solution opportunities
  • Account manage your customer base, keeping up to date with market and business trends including competitor activities, understanding developments for the client and identifying new and emerging business opportunities
  • Ensure that all customers with contractual agreements are resigned prior to their agreement / contract expiry date
  • Analyse customer needs in order to identify solutions to a problem. 

 

 

Personal Attributes

  • Preferably have experience or understanding of working within an IT, fixed line or mobile industry
  • Proven sales experience in account management or new business for small to medium sized businesses
  • Must have good literacy knowledge and skills in Microsoft Word and Excel
  • Must have a full, clean UK driving licence
  • Confident, results driven and able to function independently or as part of a team
  • Strong communication, time management and organisational competencies are necessary to maintain customer satisfaction
  • Analytical skills to identify customer needs and be able to propose a solution of benefit to the customer
  • Demonstrates knowledge, skills, good judgement, and integrity in doing their job
  • Listens and provide solutions diligently and promptly
  • Is answerable and responsible for their decisions and actions
  • Serves with motivation and dedication
  • Able to work within a team to achieve a common goal
  • Is creative and willing to go the extra mile to deliver results
  • Is humble and polite
  • Provides a quality and efficient service to all customers

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